Privacy Policy

This Privacy Policy describes how we, Stash Beauty Co (collectively, “we”, “us” and “our”) manage your personal information in line with the Australian Privacy Principles (“APP”) in the Privacy Act 1988 (Cth) (the “Privacy Act”). This privacy policy sets out the different types of information we collect, why we collect it, how we use it, and when we share it with third parties or unaffiliated service providers. It covers the use of our website www.stashbeautyco.com (the “Site”) and other associated services.
 
We are committed to protecting your privacy. It matters to us that you are aware of the types of information we collect and the way we manage and handle them with respect to your privacy. The types of information we collect from you, when we collect them, and how we use them are outlined below.
 
What are types of information we collect from you?
When you visit and navigate through our Site, we collect certain information about the device you are using to access our Site. That may include the following – type of browser, access times, pages viewed, IP address, geographic location, hardware model, operating system and version, cookie information in accordance with your settings, and other data sent to us by your web browser. We and our third-party service providers may use this information to help us improve our advertising and analytics services, fraud prevention practices, and overall performance of our Site to provide you with a better customer experience.
 
When you make a purchase, we collect your personal information including your full name, mobile number, email address, mailing address, billing address, and payment information. Providing this information allows us to process your order, deliver the items you purchased, and contact you if necessary. Our Site is hosted on Shopify Inc. and uses Paypal as a payment option. Both entities are third-party service providers. We share your personal information with third parties to process payment transactions on our behalf. Our third-party payment processors collect, use, and process your personal information, including payment information, in accordance with their privacy policies. Please check their privacy statements and make sure you agree with them before providing us your personal information.

When you make an enquiry through our Site, email, social media mailbox, or by phone, we may collect your name and contact details to be able to respond to your queries. We may also ask about your order and payment details in case we need to validate transactions relevant to your purchase and point of enquiry.
 
Do we share your personal information?
We may share your personal information in the course of conducting our business, which includes the following:
  • Third parties we use to facilitate and process the transactions you have engaged us with, including web hosting and fraud prevention providers, payment portals and processors, couriers and delivery service providers, mailing houses, system and network administrators, and other entities we need for our business to function or to comply with legal and regulatory requirements.
  • Other entities we are obliged or authorised by law to do so, for example, if we are asked by police to disclose certain information about you.
 
How long do we keep the information you provide us?
We safely store your information for as long as needed to carry on a business with you. However, when you ask us to delete your information or when it no longer serves the purpose for which it was obtained, we will take reasonable steps to destroy and de-identify them in a secure manner.
 
How can you access or change your information?
You can view and modify your personal information by signing in to your account and updating your details. You can also use the Contact Us page on our Site to reach out and request for correction or deletion of any information we may have about you.
 
Do we take steps to protect the privacy of minors?
We certainly do not intend to collect personal information from anyone under the age of sixteen. Our products and services are not targeted for children. However, if we learn that we have received personal information from someone under the age of sixteen, we will immediately take action to delete or dispose the information.
 
What this privacy policy means?
We will only collect information from you for the purpose of conducting our business and improving the products and services we offer you. When you use our Site and other associated services, you agree and consent to this privacy policy.
 
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. You may check the Last Modified Date below as reference.
 
If you do not agree with this privacy policy, please do not use our Site or provide any information to us. If you have questions or need assistance about our privacy practices, please contact us at admin@stashbeautyco.com.
 
Last Modified Date: 02 February 2022